WHY ARE WE THE BEST?
WE HAVE THE MOST EXPERIENCE AS WE HAVE BEEN SELLING AND BREEDING TROPICAL FISH
LONGER THAN ANYONE ELSE IN THE STATE OF OREGON!
HOW GOAL HAS ALWAYS BEEN TO INCREASE THE KNOWLEDGE OF FISH KEEPING.
IT NEVER HAS BEEN TO GET ALL THAT WE COULD BUT TO GIVE MORE FOR LESS THAN OTHER SHOPS.
WE GUAGE OUR SUCCESS NOT BY THE SMILE ON A BOOKEEPERS FACE AT THE END OF THE MONTH.
BUT BY THE SMILES ON OUR CUSTOMERS FACES AS THEY DEPART THE STORE AND TALK OF FISH.
WE USE A NET ONE TIME ONLY BEFORE DISINFECTING IT FOR FURTHER USE.
WE NEVER USE A CONTINUOUS FILTRATION SYSTEM WHERE THE SAME WATER GOES THROUGH ALL OF THE TANKS IN THE CENTRALIZED FILTRATION SYSTEM.
THIS IS TO REDUCE THE CHANCE OF 'CROSS CONTAMINATION' LESSENING THE INCIDENCE OF DISEASE.
WE DO NOT PURCHASE FROM DISTRIBUTORS THAT USE 'CENTRALIZED FILTRATION SYSTEMS'.
ORDERED FISHES ARE KEPT SEPERATE IN BAGS AWAITING PICKUP.
CONTRARY TO WHAT SOME DEALERS SAY, WE DO NOT KEEP FISH IN BAGS FOR DAYS.
THAT WOULD BE QUITE A FEAT INDEED.
WE SOMEIMES REBAG WITH OUR OWN 'CRIMPER - BAGGER'.
THIS OXYGENATES FISH IN NEW WATER AS IT CRIMPS THE TOP WITH A METAL BAND.
OUR 'CRIMPER' HAD EASY TO INDENTIFY 'CRIMPS' TO ASSURE HOBBYISTS FISH WERE NOT IN THE SAME BAGS THAT THEY HAD BEEN SHIPPED IN FROM DISTRIBUTORS OR FARMS/DIVERS.
OUR LOSS RATES ON SALTWATER LIVESTOCK IS THE LOWEST NWE KNOW OF.
WE LOST OVER 10% WHEN WE PICKED UP FISH FROM DISTRIBUTORS IN PORTLAND YEARS AGO.
WE AVERAGE FAR LESS THAN 1% DOA (DEAD ON ARRIVAL) FROM OUR PRESENT SUPPLIERS.
WE AVERAGE APPROXIMATELY 6% OVER THE AVERAGE MONTH WE HAVE SALTWATER STOCK.
AND THAT DOES INCLUDE THE ORIGINAL DOA LOSSES TOO!
OUR EMAIL HOBBYISTS SETR MOST OF OUR SHOPPES POLICIES.
EVERY FEW MONTH WE ASK THEM WAHT THEY DESIRE.
THEY ARE PROVIDED CHOICES FROM WHICH TO CHOOSE.
LIKE "SHOULD WE GUARRANTEE ALL LIVESTOCK FOR 1 WEEK?"
WE ADD "EXPECTED COST INCREASE TO ALL WOULD BE 15%".
AND, "IN THE PAST LESS THAN 5% OF OUR CUSTOMERS MADE MORE THAN 95% OF THE CLAIMS".
HOBBYISTS WERE NOT HAPPY PAYING MORE FOR SUCH A SMALL PERCENTAGE OF CUSTOMERS!
SIGN UP FOR OUR EMAILS AT albanyaquarium@msn.com AND HELP US ASSIST YOU.
WE DON NOT GUARRANTEE FISH TO LIVE.
ONLY THE GOOD LORD ALMIGHTY CAN DO THAT!
LATELY ROGER HAS PERSONALLY REPLACED A FISH FOR 1/2 THE CURRENT PRICE IF:
WE HAVE BEEN NOTIFIED ASAP (24 HRS)!
IF WE ARE PROVIDED A PINT OF WATER FROM THE TANK THE DEAT OCCURRED!
AND NO FISH LIVING OR DEAD WAS IN THAT TEST WATER!
WE DO NOT WISH TO SEE THE LOST FISH!
CALL PRIOR TO BRING IN A DEAD OR SICK SPECIMEN.
WE DO NOT WISH TO CROSS-CONTAMINATE PERIOD.
NEVER TAKE AN ILL SPECIMEN INTO THE BACK LIVESTOCK AREAS.
YOU WILL PROBABLY BE 86'd (KEPT OUT OF THE SHOPPE FROM THEN ON) IF YOU DO.
AGAIN, NO CROSS-CONTAMINATION.
WE PROVIDE A FREE 'PROFESSIONAL' WATER TEST.
WE DO NOT USE A TYPICAL $100 DYE TEST KIT.
THE LIVESTOCK YOU PURCHASE IS YOURS.
TREAT IT AS YOU WISH.
IT IS YOUR RISK.
WE WILL ASSIST ALL THAT WE CAN WITH 'FREE ADVICE'.
WE WILL EVEN PROVIDE MEDICATION OF OUR CHOICE IF A SPECIMEN IS ILL AND OUR STOCK IS TOO.
WE WILL NOT COVER OTHER TREATMENTS AND CONDITION WE MAY NOT APPROVE OF.
WE ARE EAGER TO HEAR YOUR SUGGESTIONS.
SIMPLY SEND AN EMAIL.
THANKX;
ROG
